Our Partner
Our partner is a leading player in the field of kitchen solutions. With strong emphasis on innovation and quality, they specialize in designing, manufacturing, and distributing kitchen products and accessories.
Their product range encompasses a diverse array of kitchen-related items, catering to both residential and commercial markets. They are also passionate and committed to sustainability and environmental responsibility, incorporating these principles into their manufacturing processes and product development.
With a solid reputation and a global presence, our partner has established themselves as a leader in the kitchen solutions industry, consistently striving to enhance the cooking and living experiences of its customers.
Our Opportunity
Our partner wants to improve efficiency by reducing operating costs and standardizing processes. They sought guidance on the feasibility of establishing a Shared Service Center (SSC) to address these needs.
The challenge involved identifying cost optimization possibilities, selecting which departments would be suitable for an SSC setting, and managing the project from inception to implementation.
Without a designated location identified yet, they also required comparative insights into staffing, labor laws, salaries, and compensation structures in targeted European regions.
Making informed decisions about the overall feasibility and the possibilities of driving positive transformation was key to success.
The Solution
Comprehensive Guidance:
Research, Advisory, and Project Management Excellence
Research and
Advisory Services
End-to-end
Project Management
The Power of Project Management
An excellence-driven project management approach becomes the cornerstone of seamless integration of new methodology implementation, propelling ongoing growth and achievement.
Watch Ismail Albaidhani, and his view of how project management is key to effective implementation and integration efforts.
The Journey to SSC
Breaking ground.
From Inception to Implementation.
Completion of the SSC
Feasibility Study
Country analysis, beginning with 9 European locations, and moving to a shortlist of top 4 contenders
Making the Case
for Business
Recommending the best location based on financial attractiveness, talent acquisition possibilities, and ease to do business
Establishing
Local Partnerships
Built partnerships with Real Estate, Recruitment, Legal, Finance and Accounting, Insurance and Pension, and Local Government Advisors
Decision on Best
Site Location
Selecting a site that delivers the best recruitment footfall, as well as proximity to high-value target employee base
IT and Infrastructure
Requirements
Coordination of network setup, connectivity, hardware procurement, security measures, collaboration tools and servers
Sourcing and Recruiting
the Pilot Team.
Staffing requirements, support in crafting job descriptions, interview and evaluation setup to ensure effective service delivery
The Pilot Team
Onboarding Plan
Support in building a structured program: orientation, introduction to company culture, and integration into the team
Managing the News
and Social Media
Coordination with Head of Communications in crafting press releases, preparing informative content, and responding to comments and inquiries
Shared Service
Center Launch
Partnership with the Head of SSC in creating a well-coordinated introduction of the center, highlighting its value and significance
Initial Gains: Shared Service Center
~40%
Reduction in Total Employer Cost for initial roles migrated to the Shared Service Center
Financial Grant
Successful application and qualification for a financial grant from the local government